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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LadyLMF

January 31, 2026

5  out of  5
rating by LadyLMF
"Time was of the essence when we unexpectedly found out my medical plan had been canceled. Charlotte with Mike Foley's office more than met the need! She went above and beyond to make sure tight deadlines were met and helped facilitate the process of setting up the selected Medicare Supplemental plan. Couldn't be more impressed or thankful for her diligence, customer service and follow through. Thanks again for all of your help!"
We responded:
"Charlotte does a great job in my office! I'm glad we were able to help you and meet your deadline. Thank you for your kind comments. "
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Robert Godinez

January 28, 2026

5  out of  5
rating by Robert Godinez
"I've been working with Charlotte at State Farm for three years now, and she's been so helpful with all of our insurance needs for all of our cars and for our business, with any certificate of insurance that we need. All her responses are so fast and I couldn't be more happy with the level of service Charlotte has given us. Thank you Charlotte."
We responded:
"Thanks for your kind comments, Robert. Charlotte is a real asset to my business and takes great care of my customers. Thanks for trusting us to handle your insurance needs!"
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Timothy Going

January 24, 2026

5  out of  5
rating by Timothy Going
"Very helpful and easy to work with"
We responded:
"Thanks for your kind comments, Tim. We appreciate your business and look forward to assisting you in the future. "
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Sue Wightman

January 22, 2026

5  out of  5
rating by Sue Wightman
"I would like to update a prior review of several years ago of ongoing great service with Mike Foley's State Farm office. And especially to compliment Charlotte/Assistant who has been so incredibly helpful in my insurance issues with a very big & complicated move for me. I am so very grateful to both. (Professional, prompt & friendly)"
We responded:
"Thank you for your kind words. It's my honor to serve as your agent! Glad you were also happy with our Claims Service, they do a great job taking care of our customers."
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Thomas Connell

January 16, 2026

5  out of  5
rating by Thomas Connell
"I have been very happy with the nearly three years of service I’ve received from Mike, Charlotte, and the team at this State Farm. Charlotte, in particular, is extremely helpful, and she goes above and beyond to make everything easy and painless"
We responded:
"Thank you for your kind words, Thomas. Charlotte does a great job of taking care of our customers. She's a valued member of my team. We'll look forward to helping you for many more years!"
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Ellis Jones

January 14, 2026

5  out of  5
rating by Ellis Jones
"Very helpful and informative plus knowledgeable"
We responded:
"Thanks, Ellis. We've enjoyed taking care of your insurance needs for all these years. Glad you're happy with our service!"
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Patrick Moreno

December 30, 2025

5  out of  5
rating by Patrick Moreno
"Charlotte is amazing to work with, knowledgeable, responsive, and truly helpful with my business insurance. I highly recommend her."
We responded:
"I'm glad you're happy with our service, Patrick. Charlotte does a great job for my customers. Thanks for letting us service your Business Insurance needs! "
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Maggie Clifton

December 29, 2025

5  out of  5
rating by Maggie Clifton
"Our State Farm representative Charlotte from Mike Foley's office, is extremely helpful and proactive! She gave me a call to remind us that our monthly Earthquake insurance was due (which is not an ach automatic pmt) so must be attended to manually. She was able to change this insurance over to a yearly bill. The last time we spoke, earlier this year, per my request, she researched the detailed breakdown of what our homeowners policy covers. It required going room by room with measurements and room details, at her prompts, to give an accurate assessment. I appreciate Charlotte's helpful, and knowledgeable customer service! Thank you, Maggie and Mark Clifton"
We responded:
"Thank you for your kind review, Maggie. Charlotte does a great job taking care of my customers. She is wonderful and I appreciate her, too! "
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Wil Fisher

December 25, 2025

5  out of  5
rating by Wil Fisher
"Always super helpful and easy to communicate with."
We responded:
"Thanks for the review, Wil. It has been our pleasure to help you with your insurance needs. "
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Kim Wilson

December 14, 2025

5  out of  5
rating by Kim Wilson
"Mike Foley’s office has taken care of my insurance for years. They are knowledgeable and always follow-up. Quick to answer all my questions and work through what I need."
We responded:
"Thanks for allowing us to service your Auto and Home Insurance needs. It has been my pleasure to serve as your agent these many years. Thank you for your business!"
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Ronnie He

September 26, 2025

5  out of  5
rating by Ronnie He
"Charlotte has been very patient and helpful to assist me putting multiple policies together while trying to save premiums. I would recommend her service"
We responded:
"I'm glad you are pleased with the service that you received from Charlotte. She does a great job helping my customers! Thanks for allowing us to be of service to you! "
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Ruby Justice

September 18, 2025

5  out of  5
rating by Ruby Justice
"We've been a client for 44 years, and the service has always been outstanding. Consistently professional, friendly, and reliable, they've made every interaction a pleasure. It's rare to find such dedication, and we're grateful for their unwavering commitment to quality. Highly recommended!"
We responded:
"Ruby, it has been a pleasure working with you these many years! I'm glad you've appreciated my services and have had a great customer experience with my office. Thank you for your loyalty and friendship. I appreciate it!"
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J McDowell

September 15, 2025

5  out of  5
rating by J McDowell
""Lightning Service," provided by Ms.Charlotte Chouinard, Office Manager Mike Foley, State Farm Insurance Agent. We are 60 year clients w/ State Farm Insurance and with Mike Foley Team for 40 of those years. Today, we needed to update are auto insurance policy and received, "Fantastic Service from Ms. Charlotte Chouinard." Ms. Charlotte Chouinard, received our "High 5 Award," for her prompt attention in updating our auto policy. Long Term Clients - J. McDowell"
We responded:
"Fernando does a great job taking care of our customers. I'm glad you got to experince this first hand! Thanks for your loyalty all these years. It has been great working with you!"
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Crispina Asid

July 22, 2025

5  out of  5
rating by Crispina Asid
"I’ve been a customer of State Farm since 2008. I like their customer service and when I have questions about my car insurance policy, Mr. Mike Foley and Charlotte will return your call right away, explain for clarification and resolve it. It’s a wonderful experience doing business with them. Keep up the good work and take care!"
We responded:
"Thanks for your kind words. We work hard to give great customer service, so I'm glad we are succeeding for you!"
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freespiritcarmen

March 6, 2025

5  out of  5
rating by freespiritcarmen
"Charlotte did an incredible job, incredibly fast giving me more coverage and sending me the necessary paperwork that I needed concerning my policy. She has always been kind and helpful whenever I have called about my policies!"
We responded:
"Thanks for your kind review. Charlotte does a great job of helping my customers. We have enjoyed servicing your Auto and Renters Insurance needs for many years. Thanks for your business! "
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chisho2001

February 17, 2025

4  out of  5
rating by chisho2001
"Great service"
We responded:
"Thanks for your comment! Great customer service is the focus in my office. "
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Joseph Luttrell

October 9, 2024

5  out of  5
rating by Joseph Luttrell
"Just moved from Michigan to San Diego and needed my insurance switched to Cali. Charlotte made it very easy and hassle free! Highly recommend for your insurance needs!"
We responded:
"Thanks, Joseph! We try to make transferring your policies from out of State an easy process. Charlotte does a great job of helping our customers, old and new!"
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Terri Buchanan

September 21, 2024

5  out of  5
rating by Terri Buchanan
"We have been clients of Mike Foley for over 50 years. We have had only positive interactions with his office. We would never change our insurance support!!"
We responded:
"Thanks for the kind words, Terri. I appreciate your business and support!"
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Fenghua Zeng

June 12, 2024

5  out of  5
rating by Fenghua Zeng
"We came from Florida and need transfer our insurance from Florida to California. Called several agents and they said they couldn’t find our policy, which made us very frustrated. When checked online, I saw all the good reviews on Mr. Mike Foley. I sent them a message to just ask them whether they can help. 5 minutes later I received a call from Charlotte, and she was so patient and knowledgeable and successfully transferred our policy in less than 3 hours. She even went beyond helping us canceled our old policy. I cannot say enough good things she had done for us. Thank you, Charlotte!"
We responded:
"Thank you for trusting us to take care of the transfer of your Auto Insurance to CA. Welcome! Charlotte is a great asset to my office and takes great care of our customers. Thanks for your kind words, we appreciate it!"
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Julia Hunter

March 8, 2024

5  out of  5
rating by Julia Hunter
"Fernando has been a wonderful responsive agent. I'm more than thrilled with their service and their ability to clarify policy language and benefits is impressive. I've had two instances where I had to utilize my policy and it was incredibly easy and convenient. State Farm is the only insurance I will be using!"
We responded:
"Thanks for the 5 stars, Julie! I'm glad that Fernando was able to help you on your Car Insurance needs. He works hard to give our customers great service. "
Profile photo of RoBeN OdisH MansuR

RoBeN OdisH MansuR

December 8, 2023

5  out of  5
rating by RoBeN OdisH MansuR
"Charlotte She the best with Good service"
We responded:
"Thanks for the review! Charlotte takes great care of my customers."
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Direct Current

November 24, 2023

4  out of  5
rating by Direct Current
"Wish closer but great team here."
We responded:
"Thank you for your review. We can handle most service needs by phone, e-mail or text. We are available 24/7, with assistance from our Customer Care Center by phone when the office is closed. We are here to assist you whenever you need help, even if you can't make it into our office."
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Judie mentzer

September 26, 2023

5  out of  5
rating by Judie mentzer
"Charlotte was terrific in following up on my towing issues! Very friendly and informative. You are treated with great concern at Mike Foley Insurance agency!!! A REAL CREDIT TO STATE FARM!!!"
We responded:
"Thanks, Judie! Charlotte is a great member of my team. Glad we were able to help you with your Auto towing need."
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m johnson

September 20, 2023

5  out of  5
rating by m johnson
"was quick and easy. thanks"
We responded:
"Thank you! Our goal is to make insurance as easy and smooth as possible, given its complex nature. We love to educate our customers!"
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Sheila Jordan

September 19, 2023

5  out of  5
rating by Sheila Jordan
"Charlotte at Mike Foley's State Farm Insurance Agency is a real treasure! Mike was out of the office, but Charlotte more than made up for it. I was not only able to complete the policy transaction I was trying to, but she was able to modify other policies as well to my benefit. It's a great insurance agency!!"
We responded:
"Thanks, Sheila. Charlotte is a valued member of my team. Glad she was able to help you with any Auto or Fire policy changes in my absence while I was on vacation. My team is always ready to serve you! "